Production and Team
ALTAL is a dynamic team with highly professional and competitive ambitions.
The ALTAL team, composed of specialists from various fields, utilizes the latest technologies to develop innovative and quality products in the field of alternative energy systems. Customer requirements are of utmost importance in this regard.
Our team consistently develops and produces modern heat pumps. In addition to investments in new products and production processes, significant attention is given to the final product cost, expanding production workshops, and hiring new collaborators.
Focusing on product application, ALTAL collaborates with partners, each offering new ideas based on their own experience. This creates a wide-scale integration that ensures simplicity and efficiency for heat pump users.
ALTAL’s clients, installers, and end-users benefit from excellent technical and commercial support. Drawing on extensive knowledge in thermodynamics, mechanical engineering, and other fields, supported by the philosophy of "total care," we work with these clients to optimize products and production processes.
In its 18 years of existence, ALTAL has proven to be a reliable partner, a fact that holds true for its customers, suppliers, collaborators, end-users, and, of course, its employees!
Customer Collaboration Lifecycle
The customer support department is responsible for our contacts and agreements with clients.
The motto is "Customer Satisfaction." This means placing great emphasis on customer relationships, inquiries, and subsequent responses to these questions.
ALTAL managers work closely with technical support staff as well as development and operations personnel to effectively and correctly resolve various customer issues. ALTAL clients are located in all corners of Europe and the CIS countries. Maintaining contact means intense communication and travel.
Seeking, discovering, and providing clients worldwide with the most effective methods and complex procedures for addressing technological operations applicable in our field, which must yield profit and allow for quick recovery of investments.
Our Mission
Among our primary objectives that we aim to achieve in this area, we particularly highlight:
• Seeking, discovering, and providing clients worldwide with the most effective methods and complex procedures for addressing technological operations applicable in our field that will generate profit and allow for quick recovery of investments.
• At the same time, we aim to focus on energy efficiency and environmental protection.
• We want to develop, produce, and supply equipment and technologies that are professionally useful even in the most challenging conditions.
• ALTAL is the partner of modern heat pump consumers.
Technology and Product Development
Our development department is staffed by a team of professional specialists.
We work on projects that lead to the replacement of outdated energy systems with modern and economical ones. These projects primarily arise from new customer requirements, which are related to operations and opportunities that can influence the design and production of heat pumps to simplify the maintenance, operation, and monitoring of heating, cooling, and hot water preparation processes for domestic needs.
New projects may also emerge as a result of the continuous improvement of technologies in the market. ALTAL pays special attention to the design of the final product and the continuous monitoring of its settings via WiFi.
This working method means that a new product can be developed and produced quickly and accurately.
In the development department, teams of specialists closely collaborate to ensure that the final product, desired by the client, is optimized (internally and externally matching consumer requirements) as much as possible.